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Charging a saved card on demand

Off-session one-off charge against a customer's saved card — same-day repair labor, follow-up parts, etc.

Updated 2026-04-30

When a customer has a card on file and you want to charge it for something OTHER than an autopay cycle, use the 'Charge now' button on their detail page. Common cases: same-day repair labor where you don't want to send-then-wait for the customer to pay, or a follow-up parts upcharge after the original invoice closed.

How it works

  1. 1
    Open customer detail page

    Card-on-file section at the top.

  2. 2
    Click 'Charge now'

    Modal opens. Only enabled when there's actually a saved card.

  3. 3
    Enter amount + description

    Description shows on the customer's bank statement AND on the new invoice. Be specific — 'Same-day water heater install — labor + parts' beats 'Service'.

  4. 4
    Click 'Charge $X'

    Plyrium creates a draft invoice + line item, then runs the off-session charge against the saved card. On success: invoice flips to paid + payment row created; you're redirected to the invoice detail page.

What gets created

  • A new paid invoice with the description as the title and a single line item.
  • A payment row linked to the Stripe PaymentIntent.
  • An audit-log event in /admin (you can trace the charge later if needed).

When the charge fails

Two failure modes:

  • Card declined (insufficient funds, expired card, etc.) — the draft invoice is automatically VOIDED so you don't have abandoned drafts cluttering /portal/invoices. Modal surfaces the Stripe decline reason.
  • Bank requires authentication (SCA / 3DS step-up — rare for off-session, common in EU but US cards occasionally) — invoice voided, modal says 'send a fresh invoice link instead.' Use that to email the customer a regular Stripe Checkout link where they can authenticate in-browser.
This is a real charge

Charges fire immediately against the live card. There's no preview / dry-run. Double-check the amount before clicking. Refunds go through the invoice detail page if you make a mistake.

Vs. send-an-invoice flow

If the customer is responsive and you have time, sending a regular invoice (with the 'Charge ··4242' button on it) gives them a chance to dispute or ask questions before the money moves. Charge-now is for situations where speed matters and you've already gotten verbal/in-person sign-off.

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